Mercedes-benz’s Virtual Assistant Uses Google’s Conversational Ai Agent

Google Cloud’s caller Automotive AI Agent level promises to “continue conversations and reference information” passim users’ drives, and nan first car announced pinch it is nan caller Mercedes CLA. That car has nan next-generation MB.OS operating strategy pinch an upgraded MBUX Virtual Assistant.

When Mercedes revealed it astatine CES successful 2024, it didn’t opportunity which company’s LLM it was moving on. Meanwhile, nan existing MBUX Voice Assistant strategy that could grip astir 20 commands triggered pinch “Hey Mercedes” now includes results provided by OpenAI’s ChatGPT and Microsoft Bing, but it’s not a conversational platform. According to Mercedes, there’s a strategy to rotation retired this upgraded strategy to “further models” that tally nan older Voice Assistant, but it didn’t specify which ones.

The caller MBUX Virtual Assistant will characteristic 4 “personality traits,” including natural, predictive, personal, and empathetic. It tin too inquire you questions for further clarity to get you what you need.

Google’s caller AI Agent is tailor-made to automotive uses, leveraging Google Maps accusation to find points of interest, look up edifice reviews for you, springiness you recommendations, reply follow-up questions, and more. Google says MBUX Virtual Assistant users will get entree to “nearly existent time” Google Maps updates. It too says it tin “handle complex, multi-turn dialog.”

The supplier uses Gemini and runs connected Google Cloud’s Vertex AI betterment platform, designed to thief companies build retired AI experiences. “This is conscionable nan opening of really agentic capabilities tin toggle style nan automotive industry,” Google CEO Sundar Pichai stated successful a spot release.