Meta’s ‘software Update Issue’ Has Been Breaking Quest Headsets For Weeks

Meta updated a connection connected nan apical of its Quest support tract to opportunity that a “software update issue” has been bricking Quest 2, Quest 3, and Quest 3S headsets. The institution writes that while “most” group tin now usage their headsets normally, it’s “actively moving connected resolving nan rumor for each users.”

That Meta is now saying it’s moving connected a spread “for each users” whitethorn beryllium bully news for Quest 2 and 3 owners who’ve reported that Meta wouldn’t spread aliases move their headsets because they were retired of warranty. Some Reddit users opportunity nan institution has emailed a confirmation that they were getting out-of-warranty activity for nan issue, and a Meta support forum statement caput wrote successful an update yesterday that Meta’s customer support “should personification caller directions connected really to support users now.”

Meta posted connected December 6th that location were package update issues affecting “some caller Quest 3S devices,” but didn’t mention Quest 2 aliases 3 headsets aliases what package type was involved, either past aliases successful an earlier type of nan caller support tract relationship that UploadVR reported this week. The institution announced connected December 9th that it was rolling retired its astir caller update, Meta Quest v71, adding features for illustration a revamped virtual desktop show narration method and keyboard passthrough support successful virtual environments.